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Forster

Organisational challenge/context

The company wanted to encourage their staff to commute by bike and to use bikes for business travel. They set themselves the target of increasing commuter cycling to 23%, and cycling for business to 10% by 2010.

By promoting cycling to work they wanted to:

  • Improve environmental performance
  • Raise profile with current and potential clients
  • Help retain staff and build a stronger sense of company identity
  • Save money

Sustainable travel intervention(s)

In response to staff suggestions, the company instigated the following measures:

  • Purchase of Bromptons (x4), available for all staff to use for business travel
  • Offer of 5 minutes additional holiday per return journey to work walking or cycling
  • Provision of cycle confidence training
  • Provision of shower facilities through arrangement with a local gym
  • Organised bike rides with Southwark Cyclists
  • Biking breakfast including maintenance
  • 40p per mile expenses paid for business cycling
  • Buddying scheme where experienced cyclists lead novices on their commute to work and home again
  • A promotion of the cycle to work scheme that had been available for some time but had low take-up.

Results/benefits

  • 30% of staff now regularly travel by bike on business journeys, this was zero before the purchase of the pool bikes and the confidence training
  • Significant increase (almost 50%) in people occasionally cycling or walking to work, as opposed to always using public transport
  • Commuting by bike increased from 13% to 31% and business travel by bike increased from zero to 10% in less than a year
  • Pool bikes are used daily and taxi bills have been reduced by approximately 10%
  • Client engagement – having seen the benefits, two customers are looking to introduce similar cycle schemes for their staff
  • Named the UK’s greenest business by the Sunday Times, who cited the cycling scheme as one of the main reasons.

Secondary benefits from enhanced reputation:

  • Sunday Times Best Green Companies – winner 2009, top 20 2010
  • Sustainable Cities Award – Highly commended 2009
  • Led to client work
  • Attracts staff – a recent recruit first heard of us through the Sunday Times award
  • Creates further networks including suppliers
  • Numerous requests for case studies and speaking opportunities.


Company Description
Forster is a PR agency, headquartered in London, specialising in ethical marketing, social PR and design

Website
www.forster.co.uk

Case Study
View case study