Lloyds Banking Group

Organisational challenge/context

As part of its commitment to have a positive influence on the environment, Lloyds Banking Group has developed travel plans and improvements at many of its major employment sites across the UK as an integral part of its Climate Change Action Plan
HBOS is associated with the West Yorkshire Travel Plan Network which supports employers from West Yorkshire in promoting more sustainable ways of travelling to work and reducing the number of people who drive alone

Sustainable travel intervention(s)

Walking and cycling:

Walk-It initiatives as part of Health and Well Being campaign
Staff encouraged to walk to work with free pedometers
Sustainable Travel campaigns initiated by the Travel Plan Network
Staff able to purchase bikes at a discount (Cycle to Work scheme)
Regular participation in national events including Bike Week
Bike User Group and Motorcycle Club
Cycling activity days, discounts on cycling products and training

Public transport:

Interest free staff loans for Metrocard (travel card) purchase
Promotions including free ‘taster’ tickets given by local bus operators
Dissemination of travel information including public transport timetables

Car sharing:

Internal car sharing schemes alongside Liftshare.com
Preferential parking for car sharers

Business travel:

Green Miles scheme to encourage staff to use video- or teleconferencing
Carbon calculator to show CO₂ savings if travelling by air, rail or road
Green Angels initiative providing advice on reducing business travel

Fleet vehicles:

Essential company car users are only offered diesel or hybrid vehicles
Detailed advice on company website on green car purchase, driving and maintenance
Lex, their vehicles leasing business, offers clients measures for reducing environmental impact of their fleet

Flexible working:

Flexible working practices incorporated into the property strategy
Homeworking, compressed working and term-time working options offered
Flexible working and work-life balance initiatives combined to provide a high quality/high performing working environment

Results/benefits

Percentage of staff walking to work group-wide in 2008 rose to 7.6%
Number of staff taking up cycle scheme rose from 144 in 2006 to 522 in 2008
Number of applications for Metrocard loan increased over 5-year period from 136 (2004) to 736 (2008)
23 million business miles saved since 2007 launch of Green Miles scheme
Carbon emissions profile of the car fleet has improved from 172.56 grams CO₂ per km in January 2006 to 163.77 grams CO₂ per km in December 2007

CSR Benefits:

Dow Jones Sustainability Index rated HBOS as the highest UK bank and one of the world’s top 5 based on its Corporate Responsibility
HBOS is the only UK high street bank to have achieved the highest possible rating (AAA) in Innovest’s global review of banks’ social and environmental impacts
HBOS recently came top (in Scotland) in the Sunday Times’ best green companies
HBOS support other travel related projects including Calderdale Council’s ‘seat belt on’ initiative which resulted in a 30% reduction in car occupant casualties in 2007/8.

Company Description
HBOS is a banking and insurance company in the United Kingdom, since 2009 a wholly owned subsidiary of the Lloyds Banking Group, headquartered in Edinburgh. Its sustainable travel initiatives have been completely transferred to the Lloyds Banking Group.

Website
www.lloydsbankinggroup.com

Case Study
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